Refund policy

Thank you for choosing Rymic Helmets. We are committed to ensuring your complete satisfaction with every purchase. This Return Policy explains the terms and conditions governing returns for products bought from our website, www.rymicmoto.com. By placing an order, you agree to abide by the terms outlined below.

1. Return Window

We accept returns within 30 days from the date of delivery.

2. Eligible Return Items

We accept returns for new and unused products only.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original condition
  • The item must include all original packaging and components

Items that have been used, damaged, or are missing parts will not be accepted.

3. Return Shipping Costs

If the return is due to:

  • Defective product
  • Manufacturing issue
  • Shipping damage
  • Incorrect item received

👉 We will cover the return shipping cost

If the return is due to:

  • Change of mind
  • Incorrect size selected or preference issue

👉 Customer is responsible for return shipping costs

4. Return Method

Returns are accepted by mail only.

5. How to Initiate a Return

To request a return:

Returns must be approved before shipping.
Items sent without prior authorization will not be accepted.

6. Exchanges

We accept exchanges.

To ensure faster service, we recommend:

1. Returning the original item
2. Placing a new order

7. Non-Returnable Items

We do not accept returns for:
- Gift cards
- Final sale items that are clearly marked as non-returnable

8. Restocking Fees

👉 No restocking fee

9. Refund Processing Time

  • Refunds are processed within 10 business days after receiving and inspecting the return.
  • Your bank or payment provider may require additional time to complete the refund.

10. Damaged or Incorrect Orders

Please inspect your order upon arrival.
If the item is defective, damaged, or incorrect, contact us immediately.

11. Policy Updates

We reserve the right to update this policy at any time.

12. Contact

📧 support@rymicmoto.com